Terms of use

Who provides the service

Honest LLC provides the Fondly website at tryfondly.com for personal, lawful entertainment. Contact admin@happyfieldgames.com for support. These Terms cover that website. Mobile apps have their own notices and purchase terms.

Honest LLC, principal office: 1021 W Saddlehorn Pl, Oro Valley, Arizona 85704, United States. Arizona company number 23804102; formed March 24, 2025.

Your account

You must be at least 18 to use the service. The age confirmation is your declaration; it is not identity verification. Keep your sign-in credentials secure and provide accurate account information.

Adult accounts can choose fictional romance through their conversations. You choose whether to continue or leave a conversation. No character or AI output represents a real person’s consent, feelings or dependence on you.

The current website offers non-explicit fictional conversation, friendship and consensual adult romance with fade-to-black boundaries. Pornography, sexualized nudity and explicit sexual acts or anatomical sexual detail are not allowed, including in roleplay, prompts, memories, private characters or requests to ignore these rules.

Fictional characters and AI limitations

Characters and their experiences are fictional. AI output may be inaccurate, incomplete or inappropriate. Do not rely on it for medical, legal, financial, emergency or other professional decisions. The service is not a substitute for real-world relationships or professional support.

No payment represents a character’s feelings, consent or dependence on you.

Your contributions and acceptable use

Only submit material you have the right to use. You retain any rights you hold in your own contributions. You allow us and necessary service providers to process, store and display that material to run your conversations, account history and service safeguards.

Do not submit unlawful material, sexual content involving anyone under 18, threats, or material that infringes another person’s rights. Do not bypass security, access another account, disrupt the service or try to extract private system information.

Do not create deepfake images, video, voice or text impersonations of real people; use an actual person’s image or strong likeness without documented permission; or reproduce copyrighted material without permission. Do not request or generate sexual content involving minors, non-consensual or incapacitated persons, incest, bestiality, prostitution or sexual activity under the influence; abusive or graphic violent material; hate speech; instructions for illegal or harmful acts; or personalized professional advice. Report problematic content using Report or contact admin@happyfieldgames.com. We may restrict or remove prohibited material.

Purchases and access

Honest LLC operates this website and is the business applying to offer new Fondly purchases. New website payments are currently unavailable while payment-provider approval is pending. No payment provider is represented as approved by this notice. If new purchases become available, the checkout will identify the seller or merchant of record, payment provider, currency, total price, tax, included benefits and billing period before you commit to a purchase. Earlier website purchases processed through Stripe had Jacob Gordon as their seller and payment recipient; their original receipts, provider and applicable purchase terms remain in effect. This notice does not transfer those transactions or subscriptions.

While payment-provider review is pending, the non-explicit website offers free Casual text chat subject to availability and operational limits. Paid models, extended modes, generated media and paid benefits are unavailable on this web surface. Existing purchase and cancellation records remain accessible; earlier receipts and applicable purchase terms remain in effect. The offer descriptions below apply only where the corresponding verified purchase was offered, and do not promise those benefits in the current free web surface.

Memberships renew at the displayed monthly or annual price until canceled. Access continues through the verified paid period after an end-of-period cancellation. Annual memberships still refresh their included message credits monthly. Unused monthly membership credits expire at the displayed monthly refresh and do not roll over. Scheduled plan changes take effect at the next renewal; the new paid-period benefits require verification of that renewal payment.

Message credits, coins and diamonds are distinct virtual balances with no cash value and cannot be withdrawn as money. Purchased message-credit packs and purchased diamonds do not expire under the displayed offer. Model credit costs are shown before use. Failed replies that are confirmed not to have completed do not consume message credits; an uncertain payment or generation can remain pending until verified. Free models use no message credits, but service rate limits and availability still apply. A Pro Chat Package covers Pro replies while active and does not cover Ultra reply costs or add a monthly message-credit allowance.

A monthly capacity pack requires a paid membership and is limited to one capacity purchase per monthly credit cycle across sizes. Its credits expire at that cycle’s displayed refresh, including on annual memberships; purchasing a pack does not move the refresh date. Coins can be exchanged only through the displayed reward-redemption offers. Diamonds can unlock the content identified before you confirm a spend. Virtual balances are not interchangeable unless an explicit conversion offer says otherwise.

An eligible newcomer offer is a one-time $0.99 purchase of 60 diamonds, 300 coins and five days of Standard model access and memory. It is available once per account before the first purchase. The trial does not renew or automatically start a subscription and does not add a paid monthly allowance; the ordinary Free monthly allowance keeps its existing schedule. Its five-day window starts from the verified purchase time. Taxes may apply.

We apply purchases after provider verification; returning from checkout does not establish payment or delivery. Refunds, chargebacks or reversals can withdraw the benefits funded by that payment, including a trial or content unlock. Refunds and cancellation follow the applicable offer, provider process and mandatory consumer rights. Contact support for payment questions. Manage a subscription with its original payment provider; account deletion does not cancel it.

Ending use

You may stop using the service at any time. Account → Delete account requests permanent removal of your active account and conversations, subject to the retention described in the Privacy notice. Account deletion does not automatically cancel a subscription or promise a refund.

We may restrict activity that violates these Terms or threatens safety, security or service availability. Features may be unavailable during maintenance or when a provider fails. We do not promise uninterrupted access or a particular AI response.

Service materials and changes

The interface and provided character materials are available for use within the service. These Terms do not grant ownership of the service, its branding or another person’s material. AI-generated output may not be unique; rights in it depend on applicable law.

We will communicate changes to the service or these Terms as appropriate. Nothing here removes consumer rights that cannot legally be waived.

Contact

Contact Honest LLC at admin@happyfieldgames.com.